Veterans’ Home Care (VHC) Services
Support for Veterans in Home Care Assistance
At Wongaburra Homecare, we are proud to support those who have served our country. Through the Veterans’ Home Care (VHC) program, we help eligible veterans and war widows/widowers maintain their independence and continue living safely in their own homes.
Once you have been approved, you can nominate Wongaburra Homecare as your preferred service provider — we would be honoured to support you. For more information, visit the Veterans’ Home Care program page on the DVA website. Veterans’ Home Care (VHC) | Department of Veterans’ Affairs
The services we provide under the VHC program include:
Frequently Asked Questions (FAQs)
Who is eligible for the Veterans’ Home Care program?
Eligible veterans, war widows and widowers can access VHC services if they need a small amount of practical help to remain living independently and safely at home. Eligibility is determined by the Veterans’ Home Care Assessment Agency.
How do I arrange Veterans’ Home Care services?
To arrange services, contact the Veterans’ Home Care Assessment Agency on 1300 550 450. They will assess your needs and eligibility. If approved, you can nominate Wongaburra Homecare as your preferred provider.
Can I contact Wongaburra Homecare directly for an assessment?
No. All eligibility assessments are conducted by the Veterans’ Home Care Assessment Agency. However, once you have approval, you are welcome to nominate Wongaburra Homecare to deliver your services.
What types of services are included?
VHC services focus on assisting with day-to-day tasks to support independence at home, including:
- General house cleaning
- Personal care (such as help with showering)
- Respite care (to give carers a break)
- Minor home and garden maintenance to reduce safety hazards
Is there a cost for VHC services?
Yes. The Veterans’ Home Care program is subsidised by the Department of Veterans’ Affairs, but a small co-payment may apply, based on the type and frequency of services. The Assessment Agency can provide more information about any fees.